Cash on Delivery - Manual payment method for eCommerce stores
Published February 8, 20264 min read
Cash on Delivery is a built-in manual payment method that allows buyers to pay for their orders at the time of delivery. Though the name implies cash, buyers can pay for their orders with their preferred payment methods, such as card, check, or bank transfer.
Advantages of Cash on Delivery
- No transaction fees: It is free from any transaction charges.
- Building trust for brands: Enhances customer trust in the brand.
- Attracting new customers: Provides an opportunity to reach more customers.
- Reducing cart abandonment: Increases the likelihood of customers completing their purchases.
- Enhancing user experience: Offers a more user-friendly payment process.
- Ideal for businesses with limited digital payments: Suitable for businesses that are limited to digital payment methods.
- Reducing risks associated with third-party payment providers: Provides a reliable payment process.
- Preferred option for local pickup shipping: The preferred payment method for local delivery scenarios.
Disadvantages of Cash on Delivery
- Possibility of stock outs and waitlists: May lead to stock issues.
- Risk for retailers: Can lead to order cancellations and other issues.
- Increased return rates: Higher likelihood of customers returning products.
How Cash on Delivery Works
When enabled, Cash on Delivery is displayed as one of the payment methods on the checkout page of an online store.
- The buyer places an order by selecting Cash on Delivery at checkout.
- The seller accepts the order on the admin panel, prepares, and ships the item to the customer’s address.
- At the time of delivery, the carrier receives cash, a check, or a money order from the buyer and then passes the payment back to the seller.
How to Enable Cash on Delivery for Your Online Store
As the easiest eCommerce platform, Nevuto provides Cash on Delivery as a built-in payment method. To use Cash on Delivery in your online store, simply add the COD (Cash on Delivery) terms. Learn how to enable Cash on Delivery on your Nevuto store.
Frequently Asked Questions
What tools should every ecommerce business use?
A storefront (Nevuto), email marketing (built into Nevuto), one analytics tool (Google Analytics 4 or Nevuto's built-in), a customer support tool (Crisp, Zendesk, or Nevuto's), and a bookkeeping tool (QuickBooks or Xero). Avoid stacking 10+ tools — cost and integration overhead compound fast.
What's the best checklist before launching my store?
Cover five areas: (1) product pages with clear photos and descriptions, (2) checkout tested with real cards in multiple browsers, (3) shipping zones and rates configured, (4) legal pages — privacy policy, terms, refunds, (5) analytics and pixel installation. Nevuto's launch checklist walks through all five with one-click testers.
Do I need technical skills to build a store with Nevuto?
No technical skills are required. Nevuto's drag-and-drop builder lets you customize your store visually, without writing a single line of code. Pre-built templates give you a polished, mobile-responsive storefront out of the box. If you can use social media, you can run a Nevuto store — and our 24/7 support team is always one click away if you get stuck.
How long does it take to launch a store on Nevuto?
Most merchants launch a Nevuto store in an afternoon. The basic setup — choosing a template, adding your logo, configuring payment and shipping — takes about 15 minutes. Listing your first products is the main time investment, and the bulk upload feature lets you add hundreds of items at once with CSV import. You can go live on day one and continue refining your design and catalog as you grow.
